Shipping policy
Shipping Policy
At FourPawers, we know you're excited to get your gear and head out on your next adventure. Here's everything you need to know about how we ship your order.
Where We Currently Ship
We currently ship to the United States, dispatched from our US warehouse.
The United Kingdom, Europe and other international destinations aren't available yet — we're working on it. If you'd like to know the moment we open in your region, join the early-access list on our website and we'll email you first.
Order Processing
Orders are typically processed and dispatched within 24–48 hours (1–2 business days), Monday–Friday, excluding public holidays.
Once your order has shipped, you'll receive a confirmation email with tracking details.
During peak periods, processing may take slightly longer, but we always aim to get your order out as quickly as possible.
Shipping Times
Estimated delivery times after dispatch:
| Region | Estimated Delivery | Status |
|---|---|---|
| United States | 9–12 days | Available now |
| United Kingdom | 9–12 days | Coming soon |
| Europe | 9–12 days | Coming soon |
| International | 9–12 days | Coming soon |
Please note that these are estimates and may vary due to customs, carrier delays, or seasonal demand.
Shipping Costs
We offer free standard shipping on every order we accept.
There are no hidden fees at checkout — the price you see is the price you pay. Orders delivered within the United States ship domestically, so no customs duties or import taxes apply. For international regions, once available, local duties or taxes may apply depending on your country's regulations (see below).
Tracking Your Order
Once shipped, you'll receive a tracking number via email. Please allow up to 48 hours for tracking updates to appear.
Customs, Duties & Taxes
Orders shipped within the United States are not subject to customs duties or import taxes.
For international orders, once those regions become available, customs duties and taxes may apply depending on your country's regulations. These charges are the responsibility of the customer.
Delivery Issues
If your package appears delayed, lost, or damaged in transit, please contact us at:
We'll work with the carrier to resolve the issue as quickly as possible.
Incorrect Address
Please ensure your shipping address is correct at checkout. FourPawers is not responsible for orders shipped to incorrectly provided addresses.
Questions?
Our team is here to help: 📧 support@fourpawers.com