Shipping policy
Shipping Policy
At FourPawers, we know you’re excited to get your gear and head out on your next adventure. Here’s everything you need to know about how we ship your order.
Order Processing
Orders are typically processed within 1–3 business days (Monday–Friday, excluding public holidays).
Once your order has shipped, you’ll receive a confirmation email with tracking details.
During peak periods, processing may take slightly longer, but we always aim to get your order out as quickly as possible.
Shipping Times
Estimated delivery times after dispatch:
| Region | Estimated Delivery |
|---|---|
| United Kingdom | 3–7 business days |
| Europe | 5–10 business days |
| International | 7–14 business days |
Please note that these are estimates and may vary due to customs, carrier delays, or seasonal demand.
Shipping Costs
We offer free standard shipping on all orders, no matter where your adventure takes you.
There are no hidden fees at checkout — the price you see is the price you pay. In some regions, customs duties or import taxes may apply based on local regulations (see below), but we never charge additional shipping fees ourselves.
Tracking Your Order
Once shipped, you’ll receive a tracking number via email. Please allow up to 48 hours for tracking updates to appear.
Customs, Duties & Taxes
For international orders, customs duties and taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer.
Delivery Issues
If your package appears delayed, lost, or damaged in transit, please contact us at:
We’ll work with the carrier to resolve the issue as quickly as possible.
Incorrect Address
Please ensure your shipping address is correct at checkout. FourPawers is not responsible for orders shipped to incorrectly provided addresses.
Questions?
Our team is here to help:
📧 support@fourpawers.com